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Privacy Policy

At Chicagoland Events Club (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit www.chicagolandeventclub.com (“the Site”) or interact with our services.

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By using our Site or purchasing tickets, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We collect the following types of information when you visit our Site, create an account, or purchase tickets:

a. Personal Information

  • Name

  • Email address

  • Phone number (if provided)

  • Billing address

  • Payment details (processed securely via third-party platforms; we do not store full card numbers)

b. Automatically Collected Information

  • IP address

  • Browser type and version

  • Device type

  • Pages you visit and actions taken on our site

  • Date and time of your visit

We may collect this information using cookies or similar technologies. You can manage your cookie preferences through your browser settings.

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2. How We Use Your Information

We use the information we collect to:

  • Process ticket purchases and send order confirmations

  • Provide customer support

  • Improve the functionality and performance of our website

  • Send updates, event reminders, or promotional content (if you opt in)

  • Detect and prevent fraud or abuse of our services

 

3. Sharing of Information

We do not sell or rent your personal information. We only share your information in the following cases:

  • With Event Co-Producers and Sponsors: If you purchase a ticket or register for an event, we may share your name and email address with trusted event partners, including co-producers and sponsors, for purposes directly related to the event — such as logistics, collaboration, or occasional promotional follow-up. You may opt out of this sharing at any time by contacting us at chicagolandeventsclub@gmail.com

  • With Service Providers: We may share your information with third-party service providers who help us process payments, send emails, manage customer support, or provide other technical services. These providers are required to maintain the confidentiality of your data and use it only for the services we request.

  • To Comply with Legal Requirements: We may disclose your information when required by law, court order, or legal process.

  • To Protect Rights and Safety: We may share information to protect the rights, property, or safety of Chicagoland Events Club, our users, or others.

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4. Your Choices

You may:

  • Opt out of marketing emails at any time by clicking "unsubscribe" in the footer of our emails

  • Update your account information by logging in and editing your profile

  • Request to delete your account or personal information by contacting us at chicagolandeventsclub@gmail.com

Please note, some information may be retained for legal or operational reasons (such as transaction history).

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5. Data Security

We take data protection seriously and use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and be cautious with your login credentials.

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6. Third-Party Links

Our website may contain links to third-party websites (such as ticketing platforms, sponsors, or venue partners). We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before sharing your information.

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7. Children’s Privacy

Our services are intended for users 21 years of age or older. We do not knowingly collect personal information from anyone under 21. If we become aware that information from a minor has been collected, we will delete it promptly.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of the policy will reflect the latest revision. We encourage you to review the policy periodically.

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9. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us:

Chicagoland Events Club
chicagolandeventsclub@gmail.com

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Effective Date: April 29, 2025

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